Hosting Terms & Conditions
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Hosting Terms and Conditions

These terms and conditions have been written in plain English to make sure they can be understood without the need for expensive legal assistance, please treat them as such.

 

  General Hosting Conditions of Use

ECSWeb provide use of server space for email accounts and for hosting of web sites.

We reserve the right to suspend, restrict or terminate any customers account where the customer is in breach of this agreement.

  Reselling of Our Services

Reselling our services is prohibited.

Each account may host only one website.

The account holder must at all times retain control over the services we provide to him/her.

  Prohibited Use

No hosting account may be used to hold or transmit illegal or imoral content including but not restricted to:

  • "Adult" material
  • pornography
  • lewd or otherwise obscene content.
  • Racist, defamatory or hate inducing content.
  • Copyrighted material (except where the copyright holders permission has been obtained).

ECSWeb reserves the right to suspend accounts or terminate accounts or remove any material deemed to be harmful to their image without refund or notice.

  SPAM otherwise known as Bulk Unsolicited Commercial Email

ECSWeb prohibits the sending of Spam via their services and no account may be used to collect responses from, or be used as as a target of any Spam.

Charges may be levied against the account holder for any "cleaning up" following spam activity by or on behalf of the account holder and the account may be closed without refund.

  Payment of Accounts

All accounts are sold on a twelve month basis and renewals occur on the anniversary of the date hosting commenced.

The account holder must give 28 days notice before renewal date if they wish to cancel an account.

Failure to settle an account by the renewal date could result in suspension of services and in some cases there may be an administration charge for reinstatement. If there is some reason for the payment to be held up, please make contact with us.

All accounts must be settled in UK Sterling.

  System Resources

As the server which your site is hosted on will be used by other accounts, we must ensure a satisfactory level of performance for all accounts. Any account found to hog resources will result in the account holder being contacted to explore ways to resolve the issue.

Excessive bandwidth might incur additional charges which will be agreed by both parties.

  Cancellation

Cancellation of a hosting account must be made at least 28 days before renewal and we reserve the right to confirm that the person cancelling the account is entitled to do so.

  Backup of Data

Unless otherwise agreed, account holders are responsible for their own data backup.

  Distance Selling Regulations (applicable to UK customers only)

Under the terms of The Consumer Protection (Distance Selling) Regulations 2000, consumers have a `cooling off` period of 7 working days from the date that the order is placed in which they may cancel orders placed by distance contract.

The Consumer Protection (Distance Selling) Regulations 2000 do not apply to business-to-business transactions, or to transactions to those outside the UK.

  Liabilities

ECSWeb will not be responsible for any loss or damage your business may suffer. All services are offered on a best endeavour basis only because there are so many circumstances and the actions/failings of other individuals or companies are beyond our control.

Customers are wholly responsible for ensuring that their use of our services complies with all applicable laws and regulations and they shall indemnify and hold harmless ECSWeb from any and all demands, liabilities, losses, costs, and claims, including all legal fees, asserted against ECSWEb and it`s agents, customers, officers and employees, that may arise from any service provided or performed or agreed to be performed, or for any product sold by ECSWeb, it`s agents, customers, officers or employees.

 

 

     
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